DEVELOPING THE CAPACITY OF YOUR TEAM:
No matter the size of your restaurant and food service business, to win in this revenue leadership race, you need to be on top of three (3) things: Setting up revenue processes and systems; Adopting the right technology and tools and developing the capacity of your team.
DEVELOPING THE CAPACITY OF YOUR TEAM: This last approach is the most important because if you do not attract the right talents, other strategies will fail. Also, you have to constantly train them to improve their skills. A lot of food business leaders, owners and managers concentrate on the first two but neglect the last one forgetting that putting the structures in place or adopting right technology and tools might not be enough to get the kind of results you desire. To build a solid structure to generate revenue and keep the business going, you need to adopt the right technology and tools and ensure you develop the capacity of your team. The greatest challenge we have with most restaurateurs is that they see TRAINING as a COST and not as an INVESTMENT. The usual question I received daily is “How do you get these people who seemed lethargic and showed little or no enthusiasm for their work to begin to show passion and drive?” But the questions we need to ask ourselves are “As a business leader, what have you done to help your team?”How do you get the best out of your employees? etc. Most times, it’s not just about increasing their salaries and paying benefits and allowances. As the owner and manager, we need to ensure they have all the right skills and knowledge to perform exceptionally well. Most people had never really considered that even the best staff would still need to constantly learn more things. The famous business man, Strive Masiyiwa once said, “If you are working or you are running a business you have to set aside time and money to invest in your continued formal education and skills acquisition”. It’s not just investing in yourself but also investing in your team members will be the most important decision you will ever make this year. Would you like to take that profitable step today? Contact us @FOODDOTCOMACADEMY Call/ WhatsApp: +2347059549741 Email; [email protected];
